The close proximity of our room to the pool. We loved the pool. Very warm and restful environment. The wood paneling helps absorb the noise and is pleasing to look out at. Also the flowered court rooms and patio and gardens were just lovely.
Tara
luglio 2024
Front line staff was very helpful and accommodating! We had a very pleasant experience in checking in and checking out. Room was great with the 2 queen sized beds. The temperature of the room was to our liking as we were able to adjust the thermostat settings. The AC unit was quiet and had good airflow. Our room was at the first floor, and it was great that the other door of our room had immediate access to the parking lot. Overall, a great experience at this hotel! Thanks Ramada!
Lopez_mel
maggio 2025
The room was large enough for a motorized wheelchair. We had to move things around, but that's a norm for us. The bed was comfortable and spacious. Smitty's was conveniently located within the building. I appreciate the automatic doors at the front entrance plus the exterior door to our room. It made loading up our gear easier. The shower chair is a must, which addressed safety in the washroom.
Evan
aprile 2024
When l had a nice option to leave a tip for housekeeping online, l did. But I was very upset that after l did this, it cost me an extra 5% charged by the hotel, and that fact was not disclosed in advance. I asked staff, and they had no idea what was going on at the time. They said they would call or email me back, but 5 days later, nothing. The financial cost is minor, but the way in which l found out and there complete lack of concern, knowledge about or follow through is disappointing.
William
febbraio 2025
Good clean room. Good staff. Comfortable beds. Even good pillows, ( I like a variety, sometimes hotels only have huge thick pillows., which are terrible for people who sleep on their stomachs. ) bit of a disappointment in the coffee machine in the room. It worked for two cups and then refused to make a third cup. Good thing there was coffee in the lobby! No breakfast, not even a bowl of fruit, or a muffin....that was sad.
Richard
gennaio 2025
The room is not massive, however, sufficient for two adults. Support staff was nice and proactive on keeping the property clean. The front desk took longer than usual for check-in. We had to wait for 15-20 minutes before we got the room keys. There is no charge for Parking and it is huge so one can always find parking space at any time of the day. Best part of the hotel is it's location. Near to highway & close for various eateries. Thanks for the service.
Abhig21
aprile 2024
The bed was comfortable, the room was clean, and the staff was friendly. The location is great as it is across from the mall and convenient for grocery and restaurants, too.
Kathryn
marzo 2025
The location was perfect for us. We were close to all the fun entertainment and family restaurants.
Spencer
marzo 2025
conveniently located at HWY but not loud, ground floor rooms with direct access to parking lot, convenient pool and fitness facilities, right across shopping mall, access to Kelowna town by car or bus but takes at LEAST 30 min., great food at the pub
Michaela
luglio 2024
The room was comfortable, relatively quiet, and spacious. While I didn't use the "I forgot" service, I like the idea that I could easily get toiletries I needed from the front desk if I forgot anything. The ones already provided in the bathroom were all I actually needed. I also found the two restaurants on site to be excellent and very convenient.
Bonita
giugno 2024